RESERVATION FORM

NO CANCELLATION POLICY

If you cancel, don’t show or reduce the number of people in your party, you will be charged the full amount and it will be considered a donation to the Center.

PREPAID TOURS cannot be cancelled, changed, or rescheduled.

These include the FULL MOON TOUR, FULL MOON FEEDING TOUR, ANNUAL SPECIAL EVENTS, KIDS TOUR, ALL INTERACTIVE TOURS - ULTIMATE ALPHA, PROFESSIONAL PHOTO, VIP TOUR, MEET&GREET, COYOTE/DOG ENCOUNTER, and FOX PHOTOS. There are no refunds for these events. If you are unable to make it, your prepayment will be considered a donation.  We will be happy to provide a donation receipt.

STANDARD and FEEDING TOURS will be able to reschedule (1) time only during winter/low season (September 8th-May 11th). You must contact us no later than 3pm on the date of your reservation to reschedule. No exceptions. If your original Standard/Feeding tour reservation was on a Saturday or Sunday, you will only be able to reschedule it to a weekday, Tuesday through Friday.

A few exceptions may be allowed, such as the closure of Highway 24 due to an accident or other unforeseen circumstances making it impossible to get to the Center in a timely manner. We will consider individual circumstances on a case-by-case basis. Please know that some exceptions may not be granted and are dependent upon the situation.

PLEASE call us at 719-687-9742 on or before 3pm that same day. If the lines are busy, please email us at: [email protected] or leave a voicemail before 3pm.

 

NO RESERVATION IS FINAL 

until we have called you to confirm the reservation at the number you provide.

If you don’t hear from us by 9 am

the next morning please call the office at (719) 687-9742.

 

Please make sure you have read

all of our rules before making your reservations. CLICK HERE TO READ >

Dress code rules DO NOT APPLY

to STANDARD TOURS.

ONLY TO INTERACTIVE TOURS

ALL RULES  ARE STRICTLY ENFORCED!